Security is absolutely crucial to our company. All of our orders are processed through a secure, PCI compliant network. Tiny Closet uses Stripe and PayPal as our PCI Compliant Merchant Account Providers. We can't see your credit card information and would never share it with a third party.
Our team at Tiny Closet will ship orders out as soon as possible. This usually takes 1-2 business days.
Since many of our products ship internationally, please allow 8 to 15 business days for delivery of your items with standard shipping. Due to high demand, our carrier may take longer than the estimated delivery time to deliver our items to you. Additional delays may occur due to weather conditions, holidays, etc.
If you'd like to request a change to an order, please contact us ASAP. Orders are processed throughout the day and once an order has been shipped, we can no longer make changes to it or cancel it.
You can return your order up to 30 days after it arrives to you. If you would like to return all or some of your products, send us an email at support@tiny-closet.com
Check your email for a shipping confirmation. If you don't see anything, send us an email at support@tiny-closet.com and tell us your order number. We’ll help you figure out what happened with the order.
We're very sorry for any inconvenience you may have experienced by receiving your order damaged. Customer satisfaction is very important to us so all you have to do is contact us and we will send you a new order as an apology. Just send us an email at support@tiny-closet.com and tell us your order number, and we’ll help you out.
If you'd like to pause or cancel your Cradle Club membership, please send us an email at support@tiny-closet.com by the 5th of the month. Otherwise, you will be charged the monthly fee.
Yes! All orders after your first order will have free shipping!